Duty Manager Location: Manchester Salary: up to £45,000 plus company car and bonus (dependant on experience) Hours: Monday to Friday, 8.30 am to 5.30 pm Reference: 28284
We are seeking a proactive and experienced Duty Manager to oversee workshop operations for our client, a leading automotive service provider in Manchester. Our client is a prominent UK-based automotive service provider renowned for its extensive network and commitment to quality vehicle repairs. With a strong presence across the country, they offer a comprehensive range of services, including MOT testing, car servicing, and tyre solutions.
Role Overview – Duty Manager
• This pivotal role involves managing daily operations, ensuring high-quality vehicle repairs, and leading a dynamic team.
• Lead daily workshop activities, ensuring timely and high-quality mechanical and cosmetic repairs.
• Ensure optimal staffing levels, manage absences, and adhere to working time directives.
• Handle escalated customer queries and complaints, ensuring swift and professional resolution.
• Collaborate with the Centre Manager to set and monitor KPIs, identifying areas for improvement.
• Manage the employee lifecycle, including onboarding, performance management, and training.
• Enforce safety standards and address any non-conformances promptly.
Requirements - Duty Manager
• Proven background in a line manager or team leader role within a mechanical or bodyshop environment.
• Strong understanding of vehicle repair processes, both mechanical and cosmetic.
• Excellent interpersonal skills, with the ability to communicate effectively at all levels.
• Full UK driving licence.
How to Apply
If you are interested in this Duty Manager vacancy, please send your CV in the first instance. I will be in touch upon receipt.
All applications will be treated with the strictest confidence.
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.